Note: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.
You will always find the relevant terms on the product page (Return Policy tab).
If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.
The time required to complete a refund depends on the refund method you have selected. The refund time starts once the quality check is completed. (For quality check timelines, its depend on product and product, usually we will refund 2 to 25 days)